About returns and shipping

About shipping and returns

【Delivery company】
Basically, we will send by Yamato Transport, but items over 300,000 yen will be shipped by Sagawa Express.

[About returns]
 The cases eligible for return are as follows.
・The product you ordered is different.
-The title and the actual product model number were different.
- Malfunctions that were not listed

For returns, please contact us via email within 7 days of receiving the product .
Please send the item to our store by cash on delivery and we will issue you a refund once we have confirmed the symptoms you pointed out.
 Please note that when we check the returned item at our store, if it is not found to be defective, or if the condition has significantly changed from when it was shipped, we will not be able to return the item for a refund and re-delivery will be cash on delivery.
If you have any other concerns, please ask before purchasing.

*Please note that we will not accept returns or refunds for junk items or current items, even if there is a problem that is not mentioned in the description.