- Shipping will be via EMS (Japan Post).
- International shipments are not eligible for the 7-day return and refund guarantee.
- For cancellations due to customer reasons, return shipping costs will be borne by the customer.
- In case of a shipping accident, please submit a damage report at your nearest post office.
Please note that returns without a damage report will not be refunded. - We are unable to ship instruments made of wood banned for export by the Washington Convention.
If you purchase before confirmation, but the wood used is in violation of the treaty, we will cancel your purchase. - Free shipping is available only in Japan.
PURPOSE Music Store ships internationally, but please note the following before making a purchase: